All Help Center Lists | ManaBuy - Mobile Game Top UP Discount Center

Question 1

Do I Need to Log In to Purchase Products?

Accepted Answer

Yes, you need to log in to your account before making a purchase. This ensures your order information is saved correctly and helps you track your orders and after-sales service.

Question 2

What Are the Login Options?

Accepted Answer

The following methods are currently supported for quick login or account registration:
1.Log in with Google
2.Log in with Facebook
3.Log in with Apple ID
4.Log in with X
5.Sign up / Log in with Email

Question 3

How Do I Log In to My Account?

Accepted Answer

1.Go to the ManaBuy platform and click the Log in button in the top-right corner.
2.You can choose to log in using your registered ManaBuy account or use an account from another supported platform.

Question 4

I Used a Coupon, Why Didn’t the Amount Decrease?

Accepted Answer

Please confirm that the coupon is correctly selected and meets the conditions for use. Some coupons can only be used for specific products, amounts or time periods. If you still have questions, please take a screenshot and provide the coupon information to contact customer service.

Question 5

What Should I Do If I Don’t Receive the Email Verification Code?

Accepted Answer

Please confirm that the email address is correct and check the spam folder. If you still have not received it, please try again later or change the email address.

Question 6

How Do I View Coupons in My Account?

Accepted Answer

After logging into your account, you can navigate to the Personal Center and access the My Coupons page to view the coupons you own.

Question 7

What Should I Do If I Forgot My Password?

Accepted Answer

If you forgot your password, click the “Forgot password?” button. The system will send a verification code to your registered email. After receiving it, enter the code on the ManaBuy platform to reset your password.

Question 8

How Can I Change the Platform’s Language or Currency?

Accepted Answer

1. Go to the ManaBuy platform and at the top of the website you can see the **Language** and **Currency** switch buttons.
2. Click the buttons and select the **Language** and **Currency** that suit you.

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